FAQs

Pleasant Air LLC

  • Do you fix older equipment?

    We service and repair equipment of all ages, including older models.

  • Do you offer any warranties for your work?

    We provide a one-year warranty on our labor, and various manufacturer warranties are also available for parts and equipment.

  • Are you licensed?

    Our company is fully licensed and insured to operate in northern Utah.

  • Do you work on any brand?

    We have expertise in servicing all makes and models of HVAC systems.

  • How often should our HVAC system be maintained / inspected?

    For commercial systems, we recommend biannual maintenance, typically in spring and fall. Regular upkeep helps prevent breakdowns and extends the lifespan of your equipment.

  • How do you diagnose the problem? What is your process?

    Our diagnostic process involves a comprehensive assessment, including airflow evaluation, coil inspection, and control verification. We also conduct pressure measurements, superheat/sub-cool checks, and leak detection when necessary.

  • Do you clean coils, verify defrost cycles, and

    We perform thorough maintenance, including coil cleaning, defrost cycle verification, and drain clearing. These tasks are crucial for preventing major system failures and ensuring optimal performance.

  • What are your costs and pricing structure?

    Our pricing structure varies based on the specific job requirements. We offer hourly rates, flat-rate pricing, and part plus labor options. For an accurate estimate, we recommend scheduling an on-site assessment.

  • What warranties or guarantees do you offer on repairs / parts?

    We stand behind our work with labor guarantees and offer manufacturer warranties on replacement parts. We also provide detailed documentation of all services performed, including refrigerant management for compliance and future maintenance.

  • Do you offer maintenance contracts / preventive maintenance?

    We offer comprehensive maintenance contracts that include regular system checks, coil cleaning, defrost cycle verification, and thermostat calibration. These preventive measures help avoid emergency repairs and prolong equipment lifespan.